Mobile Office
Code: ANCMF-AU-GB-MO-04
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a high standard of cleanliness and hygiene in the mobile office space of a government building, ensuring a safe and pleasant environment for all occupants.
Scope of Work
- Dusting all surfaces including desks, shelves, and electronic equipment.
- Vacuuming carpets and upholstered furniture.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and sanitising kitchenettes and break areas.
- Cleaning and sanitising toilets and washbasins.
- Replenishing consumables such as toilet paper, hand soap, and paper towels.
- Inspecting and reporting any cleaning-related issues to the facility manager.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used for different areas to prevent cross-contamination.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest points and working downwards.
- Vacuum all carpeted areas and upholstered furniture, paying special attention to corners and under desks.
- Mop hard floors using a damp mop and a neutral pH floor cleaner, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and a clean cloth, ensuring thorough coverage.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean kitchenettes by wiping down counters, sanitising sinks, and ensuring all appliances are clean.
- Clean toilets by scrubbing bowls, sanitising seats, and wiping down all surfaces with a disinfectant.
- Replenish all consumables and ensure dispensers are functioning correctly.
- Conduct a final inspection to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Neutral pH floor cleaner
- Rubbish bin liners
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; carpets are free of debris and stains; floors are spotless with no streaks; high-touch areas are sanitised and free of fingerprints; rubbish bins are empty and sanitised; toilets and kitchenettes are spotless and odour-free. |
| Good | Minor dust on high surfaces; carpets have minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; rubbish bins are empty but not sanitised; toilets and kitchenettes are clean with slight odours. |
| Pass | Visible dust on surfaces; carpets have noticeable debris; floors have visible streaks; high-touch areas are partially sanitised; rubbish bins are not emptied; toilets and kitchenettes are clean but with noticeable odours. |
| Fail | Heavy dust accumulation; carpets are dirty with stains; floors are dirty with streaks and spills; high-touch areas are not sanitised; rubbish bins are overflowing; toilets and kitchenettes are dirty with strong odours. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality