Marketing Office
Code: ANCMF-AU-GB-MO-03
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, hygienic, and professional environment in the Marketing Office of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning of glass surfaces and partitions.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by organising the cleaning trolley with all necessary equipment and supplies, ensuring compliance with colour-coded systems.
- Dust all surfaces using microfibre cloths, starting from higher surfaces and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.
Equipment
- Microfibre cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Disinfectant spray
- Glass cleaner
- Colour-coded cleaning cloths
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; carpets are free of debris and stains; floors are spotless with no streaks; high-touch areas are sanitised and free of fingerprints; rubbish bins are empty and odour-free; glass surfaces are crystal clear with no streaks. |
| Good | Minor dust on less accessible surfaces; carpets show slight signs of wear but are clean; floors have minimal streaks; high-touch areas are mostly sanitised; rubbish bins are empty with minimal odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch areas are inconsistently sanitised; rubbish bins are not emptied regularly; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; carpets are dirty with visible stains; floors are dirty with significant streaks; high-touch areas are not sanitised; rubbish bins are overflowing; glass surfaces are dirty with significant streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality