Licensing Office
Code: ANCMF-AU-GB-LO-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Licensing Office within the Government Building is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning quality standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, chairs, and shelves.
- Vacuuming of carpeted areas and mats.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and taps.
- Cleaning and sanitising of toilets and replenishment of supplies.
- Emptying and sanitising of rubbish bins.
- Cleaning of glass surfaces including windows and partitions.
- Spot cleaning of walls and doors to remove marks and stains.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality.
- Mop hard floors with a neutral pH cleaner to prevent damage to surfaces.
- Sanitise high-touch areas with a hospital-grade disinfectant.
- Clean toilets using a toilet-specific cleaner and brush, ensuring all surfaces are sanitised.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner.
- Spot clean walls and doors using a mild detergent solution.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with wringer
- Neutral pH floor cleaner
- Hospital-grade disinfectant
- Toilet brush and cleaner
- Rubbish bin liners
- Streak-free glass cleaner
- Mild detergent solution
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible debris; high-touch areas are sanitised with no residue; toilets are pristine with no odours; bins are empty and sanitised; glass surfaces are crystal clear. |
| Good | Minor dust on surfaces; floors are clean with minimal debris; high-touch areas are mostly sanitised; toilets are clean with slight odour; bins are empty but not sanitised; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible debris; high-touch areas are partially sanitised; toilets are clean but with noticeable odour; bins are emptied but not sanitised; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with significant debris; high-touch areas are unsanitised; toilets are unclean with strong odour; bins are full and unsanitised; glass surfaces are dirty with significant streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality