Internal Audit
Code: ANCMF-AU-GB-IA-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a high standard of cleanliness and hygiene in the Internal Audit space of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing of glass surfaces and partitions.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality standards are met.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with a disinfectant approved by Australian health standards.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner.
- Inspect the area to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Disinfectant spray
- Rubbish bin liners
- Streak-free glass cleaner
- Colour-coded cleaning tools
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are spotless; floors are shiny with no residue; high-touch areas are fully sanitised; bins are odour-free and sanitised; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; carpets have no visible debris; floors are clean with minimal residue; high-touch areas mostly sanitised; bins are clean with no odour; glass surfaces have minimal streaks. |
| Pass | Noticeable dust on surfaces; some debris on carpets; floors have visible residue; high-touch areas partially sanitised; bins have slight odour; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; carpets visibly dirty; floors sticky or dirty; high-touch areas not sanitised; bins are dirty and odorous; glass surfaces are dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality