HR Department
Code: ANCMF-AU-GB-HD-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the HR Department in the Government Building is maintained to the highest cleaning standards, ensuring a safe, hygienic, and pleasant environment for all employees and visitors.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpets and rugs.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing of glass surfaces and partitions.
- Spot cleaning of walls and doors to remove marks and stains.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by organising the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest points and working downwards.
- Vacuum carpets and rugs thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and cloth, ensuring all surfaces are visibly wet for the required contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks remain.
- Spot clean walls and doors using a mild detergent solution and a soft cloth.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
- Soft cloths
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are spotless with no streaks; high-touch areas are sanitised and visibly clean; rubbish bins are empty and sanitised; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; carpets are vacuumed with minimal debris; floors have minor streaks; high-touch areas are mostly sanitised; rubbish bins are empty but not sanitised; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors are clean but streaked; high-touch areas are partially sanitised; rubbish bins are emptied but not sanitised; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; carpets have significant debris; floors are dirty; high-touch areas are not sanitised; rubbish bins are full; glass surfaces are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality