Goods Receiving
Code: ANCMF-AU-GB-GR-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Goods Receiving area in the government building is maintained to the highest standards of cleanliness, safety, and hygiene, in compliance with Australian cleaning and workplace health and safety standards.
Scope of Work
- Dusting of all surfaces including shelves, benches, and equipment.
- Sanitising of high-touch areas such as door handles, light switches, and taps.
- Vacuuming of all carpeted areas and mats.
- Mopping of hard floors with appropriate cleaning solution.
- Emptying and sanitising of rubbish bins.
- Cleaning of windows and glass surfaces to remove smudges and fingerprints.
- Inspection and cleaning of loading docks and adjacent areas for debris and spills.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent dispersion.
- Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring all surfaces are visibly wet for the contact time specified by the product.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to minimise airborne particles.
- Mop hard floors using a colour-coded mop and bucket system to prevent cross-contamination, ensuring floors are left dry to prevent slips.
- Empty rubbish bins, replace liners, and sanitise the bins using a disinfectant spray.
- Clean windows and glass surfaces using a glass cleaner and a squeegee for a streak-free finish.
- Inspect loading docks for debris, remove any rubbish, and clean any spills using appropriate cleaning agents.
Equipment
- Microfibre cloths
- Disinfectant spray
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Glass cleaner and squeegee
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless and dry; bins are empty and odour-free; windows are streak-free; no debris in loading docks. |
| Good | Minor dust on less accessible surfaces; high-touch areas mostly sanitised; floors have minor marks; bins are empty but may have slight odour; windows have minor streaks; minimal debris in loading docks. |
| Pass | Noticeable dust on surfaces; some high-touch areas missed; floors have visible marks; bins are not emptied regularly; windows have visible streaks; some debris in loading docks. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; floors are dirty and wet; bins are overflowing; windows are dirty; excessive debris in loading docks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality