Emergency Services
Code: ANCMF-AU-GB-ES-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4801:2001
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a clean, safe, and hygienic environment in the Emergency Services area of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces, including desks, shelves, and equipment.
- Vacuuming of all carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Cleaning and sanitising of toilets and washbasins.
- Emptying and relining of rubbish bins.
- Cleaning of glass surfaces and mirrors.
- Restocking of consumables such as toilet paper, hand soap, and paper towels.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Start with dusting from high to low surfaces to capture all dust particles.
- Vacuum carpets thoroughly, focusing on high-traffic areas.
- Mop hard floors with a microfibre mop and appropriate cleaning solution.
- Sanitise high-touch areas with a disinfectant spray and cloth.
- Clean toilets using a toilet brush and sanitising cleaner, ensuring all surfaces are wiped down.
- Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
- Clean glass surfaces with a glass cleaner and microfibre cloth for a streak-free finish.
- Check and restock consumables, ensuring all dispensers are functioning correctly.
Equipment
- Microfibre cloths and mops
- Vacuum cleaner with HEPA filter
- Colour-coded cleaning cloths and buckets
- Disinfectant sprays and cleaning solutions
- Toilet brush and cleaning agents
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust. No streaks on glass. Floors are spotless and dry. No odours present. Consumables fully stocked. |
| Good | Minor dust on high surfaces. Occasional streaks on glass. Floors are clean with minimal wet spots. No unpleasant odours. Consumables mostly stocked. |
| Pass | Visible dust on multiple surfaces. Noticeable streaks on glass. Floors have some dirt and wet spots. Mild odours present. Consumables partially stocked. |
| Fail | Heavy dust accumulation. Glass is dirty with streaks. Floors are dirty and wet. Strong odours present. Consumables not stocked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality