Emergency Response
Code: ANCMF-AU-GB-ER-04
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
AS/NZS 4801:2001
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure a high standard of cleanliness and hygiene in the Emergency Response area of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all horizontal surfaces including desks, shelves, and equipment.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Vacuuming of all carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solutions.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and sanitising of toilets and washbasins.
- Ensuring all cleaning supplies are replenished and stored correctly.
Method
- Prepare the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
- Begin by dusting all horizontal surfaces using a microfibre cloth to capture dust effectively.
- Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring thorough coverage.
- Vacuum all carpeted areas, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and a neutral pH floor cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean toilets and washbasins using a toilet brush and appropriate cleaning agents, ensuring all surfaces are sanitised.
- Replenish all cleaning supplies and store equipment neatly in the designated area.
Equipment
- Microfibre cloths
- Colour-coded cleaning cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Disinfectant spray
- Neutral pH floor cleaner
- Toilet brush
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; floors are spotless with no streaks; rubbish bins are clean and odour-free; toilets are sanitised and free of stains. |
| Good | Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal streaks; rubbish bins are clean with slight odour; toilets are mostly clean with minor stains. |
| Pass | Noticeable dust on surfaces; some high-touch areas missed; floors have visible streaks; rubbish bins have noticeable odour; toilets have visible stains. |
| Fail | Heavy dust accumulation; high-touch areas not sanitised; floors are dirty with streaks; rubbish bins are overflowing and odorous; toilets are unsanitary with significant stains. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality