Dispatch Room
Code: ANCMF-AU-GB-DR-04
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Dispatch Room in the Government Building is maintained to the highest cleaning standards, ensuring a safe and hygienic environment for all personnel.
Scope of Work
- Dust all surfaces including desks, shelves, and equipment.
- Vacuum all carpeted areas and spot clean stains.
- Mop hard floors using a colour-coded system to prevent cross-contamination.
- Sanitise all high-touch surfaces including door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and sanitise any shared equipment such as printers and computers.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpets thoroughly, paying special attention to corners and edges.
- Spot clean any visible stains on carpets using an appropriate stain remover.
- Mop hard floors with a neutral detergent, ensuring the mop is rinsed frequently to avoid spreading dirt.
- Sanitise high-touch surfaces with a disinfectant spray and a clean microfibre cloth.
- Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
- Wipe down shared equipment with an alcohol-based sanitiser.
- Conduct a final inspection to ensure all tasks are completed to standard.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Neutral detergent
- Disinfectant spray
- Alcohol-based sanitiser
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust. No stains on carpets. Floors are spotless and dry. High-touch surfaces are sanitised and free from smudges. Rubbish bins are empty and clean. |
| Good | Minor dust on surfaces. No more than one small stain on carpets. Floors are clean with minimal streaks. High-touch surfaces are mostly sanitised. Rubbish bins are empty but may have minor residue. |
| Pass | Noticeable dust on some surfaces. Up to two small stains on carpets. Floors are clean but may have visible streaks. High-touch surfaces are partially sanitised. Rubbish bins are emptied but not cleaned. |
| Fail | Visible dust on most surfaces. Multiple stains on carpets. Floors are dirty or sticky. High-touch surfaces are not sanitised. Rubbish bins are full or dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality