Dispatch Center
Code: ANCMF-AU-GB-DC-01
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Dispatch Centre within the Government Building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and efficient working environment.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of all carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and sanitising of kitchenettes, including benchtops, sinks, and taps.
- Cleaning of glass surfaces and windows to remove smudges and fingerprints.
- Ensuring all cleaning equipment is maintained and stored correctly.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum all carpeted areas using a HEPA-filter vacuum to ensure air quality is maintained.
- Mop hard floors with a neutral pH cleaner to prevent damage to surfaces.
- Sanitise high-touch areas with a hospital-grade disinfectant to minimise the risk of infection.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean kitchenettes using food-safe cleaning products, ensuring all surfaces are free from food residue.
- Clean glass surfaces with a streak-free glass cleaner, ensuring clarity and visibility.
- Inspect and maintain cleaning equipment, ensuring it is in good working order and stored safely.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Rubbish bin liners
- Food-safe cleaning products
- Streak-free glass cleaner
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; floors are spotless with no visible debris; high-touch areas are sanitised and free from fingerprints; bins are empty and odour-free; glass surfaces are crystal clear. |
| Good | Minor dust on surfaces; floors are clean with minimal debris; high-touch areas are mostly sanitised; bins are empty but may have slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible debris; high-touch areas are inconsistently sanitised; bins are not emptied regularly; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with significant debris; high-touch areas are not sanitised; bins are overflowing and odorous; glass surfaces are dirty and obstruct visibility. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality