Communications
Code: ANCMF-AU-GB-C-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the highest level of cleanliness and hygiene in the communications area of a government building, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, shelves, and equipment.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Vacuum all carpeted areas and spot clean stains.
- Mop hard floors using a colour-coded system to prevent cross-contamination.
- Empty rubbish bins and replace liners.
- Clean glass surfaces and partitions to remove fingerprints and smudges.
- Ensure all cleaning activities comply with relevant Australian health and safety regulations.
Method
- Prepare the cleaning trolley with appropriate colour-coded cloths and cleaning agents.
- Dust all surfaces using a microfibre cloth to capture dust particles effectively.
- Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer's instructions.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise airborne dust.
- Mop hard floors with a neutral pH cleaner, using a damp mop technique to avoid excess moisture.
- Empty rubbish bins, ensuring waste is disposed of according to building waste management protocols.
- Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.
Equipment
- Microfibre cloths (colour-coded)
- Disinfectant solution
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Glass cleaner
- Lint-free cloths
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless with no stains; glass surfaces are crystal clear. |
| Good | Minor dust on less accessible surfaces; high-touch areas are mostly sanitised; floors have minimal stains; glass surfaces have minor smudges. |
| Pass | Noticeable dust on surfaces; high-touch areas partially sanitised; floors have visible stains; glass surfaces have visible smudges. |
| Fail | Significant dust accumulation; high-touch areas not sanitised; floors are dirty with multiple stains; glass surfaces are heavily smudged. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality