Audit Office
Code: ANCMF-AU-GB-AO-02
Government Building
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
NEN 2075:2011
ISSA CIMS:2015
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Audit Office within the Government Building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and professional environment for all staff and visitors.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of all carpeted areas.
- Mopping of hard floors.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising of rubbish bins.
- Cleaning of glass surfaces including windows and partitions.
- Spot cleaning of walls and doors to remove marks and stains.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by organising the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and cloth, ensuring all surfaces are visibly wet for the recommended contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and lint-free cloth, ensuring no streaks are left.
- Spot clean walls and doors with a suitable cleaner to remove any marks or stains.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Disinfectant spray
- Glass cleaner
- Lint-free cloths
- Colour-coded cleaning supplies
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and marks; carpets are vacuumed with no visible debris; floors are spotless with no streaks or residue; high-touch areas are sanitised with no visible fingerprints or smudges; rubbish bins are clean and odour-free; glass surfaces are crystal clear with no streaks. |
| Good | Minor dust on high surfaces; carpets are mostly clean with minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; rubbish bins are clean but may have slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch areas have some fingerprints; rubbish bins have noticeable odour; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; carpets are visibly dirty; floors are dirty with residue; high-touch areas are not sanitised; rubbish bins are dirty and odorous; glass surfaces are dirty with streaks and marks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality