Counsellor's Office
Code: ANCMF-AU-EF-CO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Educational
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Counsellor's Office in the education facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for staff and students.
Scope of Work
- Dust all surfaces including desks, shelves, and window sills.
- Vacuum carpeted areas thoroughly.
- Wipe and sanitise all high-touch surfaces such as door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and sanitise any shared equipment such as chairs and tables.
- Ensure windows are free of smudges and fingerprints.
- Maintain a clutter-free environment to facilitate effective cleaning.
Method
- Begin by organising the cleaning trolley with all necessary supplies, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum the carpet, paying special attention to corners and under furniture.
- Wipe and sanitise high-touch surfaces using a disinfectant spray and appropriate cloth.
- Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
- Clean windows using a glass cleaner and a lint-free cloth.
- Inspect the area to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Disinfectant spray
- Glass cleaner
- Lint-free cloths
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust. Carpet shows no visible debris. High-touch surfaces are sanitised and free of smudges. Rubbish bins are empty and odour-free. Windows are spotless. |
| Good | Minor dust on high surfaces. Carpet is mostly clean with minimal debris. High-touch surfaces are mostly sanitised. Rubbish bins are empty but may have slight odour. Windows have minor smudges. |
| Pass | Noticeable dust on surfaces. Carpet has visible debris. Some high-touch surfaces are not sanitised. Rubbish bins are not emptied or have noticeable odour. Windows have visible smudges. |
| Fail | Surfaces are dusty. Carpet is dirty with visible debris. High-touch surfaces are not sanitised. Rubbish bins are full and odorous. Windows are dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality