Australian National Cleaning Management Framework
Wellness Room
Code: ANCMF-AU-CO-WR-01
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the Wellness Room in the Commercial Office is maintained to the highest cleaning standards, promoting a healthy and safe environment for all users.

Scope of Work
  • Dust all surfaces including tables, shelves, and equipment.
  • Sanitise high-touch areas such as door handles, light switches, and tap handles.
  • Vacuum carpets and rugs to remove dust and debris.
  • Mop hard floors with appropriate cleaning solution.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise any wellness equipment present.
  • Ensure windows and glass surfaces are free from smudges and fingerprints.
  • Check and refill any hygiene supplies such as hand sanitiser dispensers.
Method
  1. Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
  4. Vacuum carpets and rugs thoroughly, paying special attention to corners and under furniture.
  5. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Clean wellness equipment with a suitable disinfectant, ensuring all surfaces are covered.
  8. Clean windows and glass surfaces with a glass cleaner and a lint-free cloth.
  9. Check hygiene supplies and refill as necessary.
Equipment
  • Microfibre cloths (colour-coded)
  • Disinfectant spray
  • Vacuum cleaner
  • Mop and bucket
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley
  • Personal protective equipment (PPE)
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust and marks. High-touch areas are sanitised and free from smudges. Floors are spotless with no debris. Rubbish bins are empty and clean. Windows and glass surfaces are streak-free. Hygiene supplies are fully stocked.
GoodMost surfaces are clean with minimal dust. High-touch areas are mostly sanitised. Floors are clean with minor debris. Rubbish bins are emptied. Windows and glass surfaces have minor streaks. Hygiene supplies are mostly stocked.
PassSurfaces have some dust. High-touch areas are partially sanitised. Floors have visible debris. Rubbish bins are not overflowing. Windows and glass surfaces have noticeable streaks. Hygiene supplies are low but available.
FailSurfaces are dusty and marked. High-touch areas are not sanitised. Floors are dirty with significant debris. Rubbish bins are full. Windows and glass surfaces are dirty. Hygiene supplies are depleted.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
Back Download PDF (Watermarked) Upgrade for unwatermarked PDFs