Australian National Cleaning Management Framework

Training Room
Code: ANCMF-AU-CO-TR-02
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the training room in the commercial office is maintained to the highest standard of cleanliness and hygiene, promoting a safe and healthy environment for all users.

Scope of Work
  • Dust all surfaces including tables, chairs, and equipment.
  • Vacuum all carpeted areas and spot clean stains.
  • Mop hard floors using a suitable cleaning solution.
  • Wipe and sanitise all high-touch surfaces such as door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise whiteboards and other presentation equipment.
  • Ensure windows and glass surfaces are free from smudges and fingerprints.
Method
  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
  4. Mop hard floors with a damp mop, using a neutral pH cleaner suitable for the floor type.
  5. Wipe and sanitise high-touch surfaces with a disinfectant solution, allowing appropriate contact time for effective sanitisation.
  6. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  7. Clean whiteboards with a suitable cleaner, ensuring all marks are removed.
  8. Polish windows and glass surfaces with a glass cleaner, ensuring a streak-free finish.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket
  • Disinfectant solution
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and marks; floors are spotless with no stains; high-touch areas are sanitised and free from smudges; bins are empty and odour-free; windows and glass surfaces are streak-free.
GoodMinor dust on less accessible surfaces; floors have minimal stains; high-touch areas are mostly clean; bins are empty but may have slight odour; windows and glass surfaces have minor streaks.
PassNoticeable dust on surfaces; floors have visible stains; high-touch areas are somewhat clean; bins are not overflowing but have noticeable odour; windows and glass surfaces have visible streaks.
FailHeavy dust accumulation; floors are dirty with multiple stains; high-touch areas are visibly dirty; bins are overflowing and have strong odour; windows and glass surfaces are dirty with numerous streaks.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality