Security Office
Code: ANCMF-AU-CO-SO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Commercial
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and safe environment in the Security Office of a Commercial Office facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including desks, shelves, and equipment.
- Sanitise high-touch areas such as door handles, light switches, and security equipment.
- Vacuum carpeted areas and spot clean stains.
- Mop hard floors using a colour-coded system to prevent cross-contamination.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces, including windows and screens.
- Ensure all cleaning activities comply with relevant Australian workplace health and safety standards.
Method
- Prepare cleaning trolley with appropriate supplies and equipment, ensuring colour-coded cloths and mops are used.
- Dust surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas with a disinfectant solution, allowing appropriate contact time.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner, using a figure-eight motion to ensure thorough coverage.
- Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
- Clean glass surfaces with a glass cleaner and microfibre cloth, ensuring streak-free results.
Equipment
- Microfibre cloths (colour-coded)
- HEPA-filter vacuum cleaner
- Mop and bucket (colour-coded)
- Disinfectant solution
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are dust-free and sanitised; no visible stains or marks on carpets or floors; glass surfaces are streak-free; rubbish bins are empty and clean; no unpleasant odours present. |
| Good | Minor dust on less accessible surfaces; minimal stains on carpets or floors; glass surfaces mostly streak-free; rubbish bins are empty but may have minor residue; no strong odours present. |
| Pass | Noticeable dust on surfaces; visible stains on carpets or floors; glass surfaces have some streaks; rubbish bins are emptied but not thoroughly cleaned; mild odours present. |
| Fail | Significant dust accumulation; large stains on carpets or floors; glass surfaces are streaked; rubbish bins are full or have strong odours; unpleasant odours present in the office. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality