Australian National Cleaning Management Framework

Filing Room
Code: ANCMF-AU-CO-FR-01
Commercial Office
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Commercial Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the filing room in the commercial office is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dust all surfaces, including shelves, filing cabinets, and desks.
  • Vacuum carpeted areas and spot clean as necessary.
  • Mop hard floors using appropriate cleaning solutions.
  • Wipe down all horizontal surfaces with a sanitising solution.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise door handles and light switches.
  • Ensure all cleaning activities are performed using a colour-coded cleaning system to prevent cross-contamination.
Method
  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Wipe down all horizontal surfaces with a sanitising solution, ensuring even coverage.
  6. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  7. Sanitise door handles and light switches using a disinfectant wipe.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket (colour-coded)
  • Neutral pH floor cleaner
  • Sanitising solution
  • Disinfectant wipes
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust; carpets are spotless and free of debris; no odours present; bins are empty and clean; all high-touch areas are sanitised.
GoodMinor dust on high surfaces; carpets are clean with minimal debris; no strong odours; bins are empty but may have minor residue; most high-touch areas are sanitised.
PassNoticeable dust on surfaces; carpets have some debris; faint odours present; bins are emptied but not cleaned; some high-touch areas are sanitised.
FailVisible dust accumulation; carpets are dirty with visible debris; strong odours present; bins are full or overflowing; high-touch areas are not sanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality