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Hospitality - VIP Area

ANCMF-AU-H-VA-01

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Objective
Ensure the VIP area in hospitality facilities is maintained to the highest standards of cleanliness and hygiene, providing a pristine and welcoming environment for guests.
Cleaning Methods
Start by arranging the cleaning trolley with all the required supplies, making sure to use colour-coded cloths for distinct areas to avoid cross-contamination.
Thoroughly vacuum the carpet and rug, paying special attention to corners and areas under furniture.
Begin dusting all surfaces with a microfibre cloth, starting from the highest point and working downwards.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Mop the hard floor utilising a figure-eight motion to guarantee uniform coverage and avert streaking.
Clean glass surfaces using a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Sanitise high-touch surfaces using a disinfectant spray, ensuring to allow the appropriate contact time as per the product instructions.
Conduct a final inspection to ensure all areas meet the quality criteria.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless and free of dust. Carpets are vacuumed with no visible debris. Floors are streak-free and sanitised. High-touch surfaces are disinfected with no residue. Glass surfaces are crystal clear. No odours present. Bins are empty and sanitised.
GoodMinor dust on surfaces. Carpets mostly free of debris. Floors have minimal streaks. High-touch surfaces mostly disinfected. Glass surfaces have minor streaks. No strong odours. Bins are empty but not fully sanitised.
PassNoticeable dust on surfaces. Carpets have some debris. Floors have visible streaks. High-touch surfaces partially disinfected. Glass surfaces have visible streaks. Mild odours present. Bins are emptied but not sanitised.
FailHeavy dust on surfaces. Carpets visibly dirty. Floors are dirty and streaked. High-touch surfaces not disinfected. Glass surfaces are dirty. Strong odours present. Bins are full or not emptied.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre Cloth, Colour-Coded
  • Cleaning trolley
  • Disinfectant Spray
  • Glass Cleaner
  • Mop and Bucket with Neutral pH Cleaner
  • Rubbish Bin Liner
  • Lint-free cloth
Quick Info
Standard Code ANCMF-AU-H-VA-01
Frequency daily
Last Updated Jun 15, 2025
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