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Hospitality - Gift Shop

ANCMF-AU-H-GS-01

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Objective
To maintain a high standard of cleanliness and hygiene in the gift shop area of a hospitality facility, ensuring a welcoming and safe environment for customers and staff.
Cleaning Methods
Commence by dusting all surfaces utilising a microfibre cloth to effectively capture dust particles.
Utilise a HEPA filter vacuum cleaner to vacuum the carpeted area, thereby maintaining air quality.
Mop the hard floor using a neutral pH cleaner to prevent surface damage.
empty rubbish bin replace liner and sanitise the bin interior and exterior
Sanitise and wipe high-touch surfaces using a disinfectant that meets Australian standards.
Clean glass surfaces with a streak-free glass cleaner, ensuring no residue is left behind.
Conduct spot cleaning on walls and fixtures to remove any visible marks or stains.
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and smudges; floors are spotless with no visible debris; glass surfaces are crystal clear; no odours present; bins are empty and sanitised.
GoodMinor dust on high surfaces; floors are clean with minimal debris; glass surfaces have minor streaks; faint odours may be present; bins are empty but not fully sanitised.
PassNoticeable dust on surfaces; floors have visible debris; glass surfaces are streaky; noticeable odours; bins are not emptied regularly.
FailHeavy dust accumulation; floors are dirty with visible debris; glass surfaces are dirty; strong odours present; bins are overflowing and unsanitised.
Required Equipment
  • HEPA Filter Vacuum Cleaner
  • Microfibre cloth
  • Colour-coded cleaning trolley
  • Disinfectant Spray
  • Neutral pH Floor Cleaner
  • Rubbish Bin Liner
  • Streak-free glass cleaner
Quick Info
Standard Code ANCMF-AU-H-GS-01
Frequency daily
Last Updated Jun 15, 2025
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